Retail Sales and Tour Guide

Retail Department | Full or Part Time
Summary: Dynamic tour guide and retail sales person with a passion for chocolate.
TOUR GUIDE/ RETAIL SALES
Great public speaker with excellent communication skills.
Passion for chocolate.
Energetic, enthusiastic self-starter.
Genuine interest and enthusiasm for where chocolate comes from, how it’s made and how to taste it, and sharing that knowledge with customers.
Professional, capable of rolling with the punches and adapting to surprises in a fast paced, exciting new retail environment.
Identify customer wants and needs by establishing rapport with customers.
Stock and display merchandise, point of sale materials and signage.
Punctual and reliable.
JOB SKILLS AND REQUIREMENTS
Warm and Welcoming to Customers
Outstanding Customer Service Skills
Desire to become deeply knowledgeable about the products.
Great listener!
Document sale and creates customer profile records.
Processes payments.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Team player.
Maintains beautiful store environment.