Experienced Customer Service Representative

•Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions.
•Able to operate, clean and maintain all equipment safely and competently.
•Meet or exceed productivity standards to produce desired team and individual results.
•Ensure the front end is always clean and displays a professional overall appearance for customers.
•Efficiently and courteously handle all returns, exchanges and price adjustments.
•Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs.
• Quickly and courteously intervenes when a cashier requests assistance with a customer transaction.
•Act in a cashier role as needed to ensure a friendly, convenient customer experience.
•Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
•Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
•Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs.
•Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
•Demonstrates the basic math and reading skills required for the position.
Reports to work when scheduled and on time.
Ability to lift cases up to 60lbs
Must be 21 years or older
Must be able to pass a background check.
Must pass a drug screening test
Experience:
• Retail Sales: 1 years (Preferred)
• Customer Service : 2 Years
• Cashier : 2 Years
Shifts:
• 6 Mandatory work days a week
Qualifications:
• High School Diploma or Equivalent
• Knowledge of basic math and organizational skills
• Skills: Ability to handle stressful situations and effective communication skills
Experience In Liquor is a must -No Phone Calls - Email Resume Only to customerservice@platinumemc.org