Outbound Sales/ Customer Service - $15

Outbound Sales/Customer Service Representative
RSRS Medical. - Toronto, ON

Located near Dufferin and Glencairn - North York

With 20 years in our field, RSRS is Canada's largest medical record manager. Our Patient Services department assists patients with obtaining certified copies of their medical records (especially when their doctors retire). Due to expansion, we have an opening for qualified individuals to join our professional team which walks patients through the process of securing their medical information for future care.

Reporting to the Manager of Patient Services, the ideal candidate should possess the following qualities:

• Excellent verbal skills with the ability to persuasively describe a process.
• Enjoy working with people, demonstrating empathy, conviction and passion
• Embrace challenges, achievement goals and targets
• Above-average attention to detail and accuracy when entering data
• Invite feedback, coaching and personal development to get better
• A pleasant and confident personality and speaking voice

Office skills required:

• MS Office (You’ll be using Outlook, MS Word and MS Access)
• General administrative skills
• Reliability and consistent attendance

We offer a competitive wage + great bonus, health benefits, paid training and ongoing support.

While preference will be given to those with prior experience in a healthcare or call center setting, we are open to those who “have the right stuff” and are quick learners.

A great opportunity for a Senior looking to enhance retirement.

Monday to Friday, ..10-6pm, 11-7pm, 12-8pm positions available

Please apply with your resume and a cover note which:

• Briefly describes why you have the “right stuff”.
• Describes 5 reasons why patients are smart to keep a copy of their own medical records.