Payment Officer - $20000

We are seeking an organized and detail-oriented Payment Office professional to join our team. This role is vital in managing financial transactions, maintaining accurate records, and providing exceptional customer service. The ideal candidate will have strong office experience, proficiency with various software tools, and excellent organizational skills to ensure smooth daily operations within the payment department. This position offers an opportunity to work in a professional environment that values accuracy, efficiency, and customer support.
Duties
Manage and process payments using QuickBooks and other accounting software
Perform data entry with high accuracy to update financial records and client accounts
Handle front desk responsibilities including greeting visitors and managing multi-line phone systems
Maintain organized filing systems for financial documents and correspondence
Provide customer service support by addressing inquiries related to payments and billing
Assist with administrative tasks such as proofreading documents, scheduling appointments, and managing calendars
Support bookkeeping activities including reconciling accounts and preparing financial reports
Ensure proper phone etiquette when communicating with clients, vendors, or internal staff
Collaborate with team members to ensure efficient office operations and timely processing of payments
Experience
Prior office experience with a focus on clerical or administrative roles preferred
Experience using QuickBooks or similar accounting software is highly desirable
Familiarity with Microsoft Office Suite, Google Workspace, and general computer skills required
Background in data entry, filing, and managing multi-line phone systems is advantageous
Customer service experience, especially in medical or dental office settings such as dental receptionist or medical office experience, is a plus
Strong organizational skills with attention to detail in proofreading and document management
Typing proficiency and excellent phone etiquette are essential for success in this role
This position requires a proactive individual capable of multitasking efficiently while maintaining professionalism. The successful candidate will be integral to ensuring accurate financial operations and delivering outstanding support to clients and team members alike.
Job Types: Full-time, Part-time, Temporary
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Relocation assistance
Retirement plan
Vision insurance