Payment Officer - $20000

We are seeking an organized and detail-oriented Payment Office professional to join our team. This role is vital in managing financial transactions, maintaining accurate records, and providing exceptional customer service. The ideal candidate will have strong office experience, proficiency with various software tools, and excellent organizational skills to ensure smooth daily operations within the payment department. This position offers an opportunity to work in a professional environment that values accuracy, efficiency, and customer support.

Duties

Manage and process payments using QuickBooks and other accounting software

Perform data entry with high accuracy to update financial records and client accounts

Handle front desk responsibilities including greeting visitors and managing multi-line phone systems

Maintain organized filing systems for financial documents and correspondence

Provide customer service support by addressing inquiries related to payments and billing

Assist with administrative tasks such as proofreading documents, scheduling appointments, and managing calendars

Support bookkeeping activities including reconciling accounts and preparing financial reports

Ensure proper phone etiquette when communicating with clients, vendors, or internal staff

Collaborate with team members to ensure efficient office operations and timely processing of payments

Experience

Prior office experience with a focus on clerical or administrative roles preferred

Experience using QuickBooks or similar accounting software is highly desirable

Familiarity with Microsoft Office Suite, Google Workspace, and general computer skills required

Background in data entry, filing, and managing multi-line phone systems is advantageous

Customer service experience, especially in medical or dental office settings such as dental receptionist or medical office experience, is a plus

Strong organizational skills with attention to detail in proofreading and document management

Typing proficiency and excellent phone etiquette are essential for success in this role

This position requires a proactive individual capable of multitasking efficiently while maintaining professionalism. The successful candidate will be integral to ensuring accurate financial operations and delivering outstanding support to clients and team members alike.

Job Types: Full-time, Part-time, Temporary

Benefits:

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Paid time off

Parental leave

Referral program

Relocation assistance

Retirement plan

Vision insurance